There are five basic operations in the work of the manager. Together they result in the integration of resources into a viable growing organism.
- A manager … sets objectives. … She makes the objectives effective by communicating them to the people whose performance is needed to attain them.
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A manager organizes. … He classifies the work. He divides it into manageable activities and further divides the activities into manageable jobs. … He or she selects people for the management of these units and for the jobs to be done.
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A manager motivates and communicates. He makes a team…. This is the manager’s integrating function.
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… Measurement. The manager establishes targets and yardsticks. … The manager analyzes, appraises, and interprets performance. …
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… A manager develops people, including himself or herself. This task … in this age of knowledge takes on even greater importance…. The manager’s resource [is] people.
Peter F. Drucker, Management (Revised Edition), Chapter 2, 15:28
